ft77's Privacy Policy

ft77 is committed to providing a safe and trustworthy online gaming experience for users in Bangladesh. This Privacy Policy explains how ft77 collects, stores, processes, and protects the personal information of users on its platform. By using the ft77 website or related services, you are considered to have agreed to the terms described in this policy. If you have any questions, please contact [email protected].

1 What Information We Collect

ft77 collects only the information that is necessary to provide you with the best possible service. We may collect the following types of information:

1.1 Information You Provide Directly

When you create an account on ft77, log in, or contact us, we collect the following information:

• Full name and date of birth (for age verification — for users aged 21 and above only)
• Email address and mobile number
• Payment-related information (bKash, Nagad, Rocket, Upay account number or mobile number)
• Account password (stored in encrypted form)
• Support tickets and live chat messages

1.2 Information Collected Automatically

When you use the ft77 platform, certain technical information may be collected automatically:

• IP address and device identification information (Device ID)
• Browser type and operating system
• Session duration on the platform and page visit history
• Information obtained from cookies and similar tracking technologies
• Gameplay and transaction logs

2 Purpose of Data Use

ft77 uses collected information only for limited and specific purposes. We never sell your information to third parties for commercial purposes. The purposes for which information is used are:

• Account verification and identity confirmation
• Processing deposit and withdrawal transactions and verifying payments
• Improving our services and enhancing the user experience
• Detecting suspicious activity, preventing fraud, and ensuring security
• Providing 24/7 customer service and responding to support requests
• Monitoring responsible gaming and protecting users
• Meeting applicable legal obligations
• Sending relevant service updates and notifications (with your consent)

3 Data Storage & Security

ft77 gives the highest priority to the security of your information. We use industry-standard security measures:

3.1 Technical Security

• SSL (Secure Sockets Layer) encryption — every exchange of data between your browser and our servers is encrypted
• Passwords are always stored in hashed and salted form — they cannot be viewed directly even by any staff member
• Secure data centres and regular security audits
• Automatic detection and blocking of suspicious login attempts

3.2 Data Retention Period

We retain your information for as long as your account is active. Even after an account is closed, relevant information may be retained for a specified period to meet legal and regulatory requirements. After that period, the information is securely deleted or anonymised.

4 Sharing Information with Third Parties

ft77 never sells your personal information or shares it with unauthorised third parties. However, necessary information may be disclosed in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted technology partners to provide services such as payment processing (bKash, Nagad, Rocket, Upay), technology infrastructure, and security verification. These partners receive only the information necessary to provide their services and are contractually bound to uphold our privacy standards.

4.2 Legal Requirements

We may be legally required to disclose relevant information in response to court orders, lawful requests from government authorities, or obligations under applicable law.

4.3 Fraud and Crime Prevention

If serious fraud, money laundering, or other illegal activity is detected, relevant information may be provided to the appropriate authorities.

5 Cookies & Tracking Technologies

The ft77 website uses cookies and similar technologies that improve your browsing experience and help the platform function correctly.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the platform — maintaining login sessions, verifying security tokens, and saving your preferences. Without them, the platform will not work properly.

5.2 Functional Cookies

These cookies remember your language preferences, display settings, and previous usage patterns, making your experience more personalised.

5.3 Analytics Cookies

We collect anonymised analytics data to understand the platform's performance and usage patterns. You can control or disable cookies through your browser settings if you wish, though this may limit some functionality of the platform.

6 Your Rights & Controls

ft77 believes you should have full control over your own information. You have the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Correction: If any information we hold about you is incorrect, you may request that it be corrected.
• Right to Deletion: In certain circumstances, you may request that your account and related information be deleted.
• Right to Object to Processing: You may object to the processing of your information for specific purposes.
• Right to Opt Out of Marketing Communications: You may request at any time that promotional emails or messages be stopped.
• Right to Data Portability: You may request a structured copy of your information.

To exercise any of the rights described above, send an email to [email protected]. Our team will assist you in both Bengali and English.

7 Special Protection for Payment Information

ft77 handles deposits and withdrawals exclusively through Mobile Financial Services (MFS) — bKash, Nagad, Rocket, and Upay. We have put special measures in place to protect your payment information:

• Full payment account numbers or PINs are never stored on our servers
• Every financial transaction is completed through an encrypted channel
• Suspicious transactions are automatically flagged for review
• The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳1,000
• Withdrawals are generally processed within 5–30 minutes

Never disclose your payment PIN, OTP, or password to any ft77 staff member. We never ask for this information.

8 Protection of Minors

ft77 strictly does not provide services to anyone under the age of 21. The platform is for users aged 21 and above only. We take the following steps:

• Date of birth is verified at the time of account registration
• Additional proof of identity verification may be requested in cases of suspicion
• If a user is identified as a minor, the account is immediately suspended and no information is retained
• Parents and guardians are encouraged to ensure their children do not use this platform

9 Policy Changes & Updates

ft77 may update this Privacy Policy from time to time. The policy may be revised due to changes in technology, legal requirements, or improvements to our services.

For significant changes, we will send a notification to your registered email or within the platform. The updated policy will take effect from the date it is published. If you continue to use the platform after a policy change, you will be considered to have agreed to the updated policy.

The "Last Updated" date at the top of this page will be updated after any change. The latest version of the policy is always available at https://ft77.lat/privacy-policy.

10 International Data Transfers

ft77 may use international technology infrastructure to serve users in Bangladesh. This means your information may sometimes be processed or stored on servers outside Bangladesh.

Regardless of where your information is processed, ft77 ensures that the same standard of protection described in this Privacy Policy applies. We only work with partners who adhere to industry-standard data protection standards.

11 Responsible Gaming & Data Protection

ft77 monitors user gameplay data to ensure responsible gaming. This monitoring is not for any punitive purpose — rather, it is for your protection:

• To identify excessive or harmful gaming behaviour
• To provide supportive information when needed
• To set self-exclusion or deposit limits at the user's request

To learn more about responsible gaming, visit our Responsible Gaming page.

12 Contact & Complaint Resolution

If you have any questions, concerns, or complaints about this Privacy Policy, please contact ft77 in the following ways:

• Email: [email protected]
• Live Chat: Active 24/7 — support available in Bengali and English

Our team will review each of your requests as quickly and carefully as possible. For formal privacy-related requests, please write "Privacy Request" in the subject line.

ft77 gives the highest priority to protecting its users' information and is committed to operating with transparency. As a safe and reliable platform, we are always working to earn and maintain your trust.